Our Premium Delivery Service is automatically added to every order to give you extra peace of mind when shopping with NIALAYA. For a small fee, this service provides:

Expedited Handling for Replacements

If your package is reported lost in transit or stolen after delivery, any replacement item we send will be prioritized in our fulfillment queue and shipped as quickly as possible.

Priority Support

Orders with Premium Delivery Service receive priority status with our customer care team.
This means faster response times and dedicated support for shipping-related concerns.

Replacement or Credit if Lost or Stolen

In the rare event your package is lost in transit or stolen after delivery, we’ll provide a replacement item at no additional cost, subject to availability.
If the item is no longer in stock, we’ll issue store credit for the affected item.

LEARN MORE